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Field Service

Customer Field Service
Training Course

" The goal of the I POWER product training course is for each student to complete the course of instruction with a clear understanding of the I POWER applications, how they perform, and how to keep the product operating efficiently.
The student will gain complete command of the many powerful diagnostic tools available to him and will confidently and effectively demonstrate this ability."

A Three Day Course of Instruction
  •  50% classroom, 50% hands-on.
  •  Three sections with three modules within each section.
  •  Each section has a practical application "test" that gives the student the opportunity to demonstrate their knowledge of the product.
  •  Course takes a student from installation/commissioning to the end of the life-cycle.

Technical Support
Our comprehensive Applications and Service Manuals provide the user with all of the necessary information they need to install, operate and maintain their I Power system. The technical manuals are included with each system along with free bulletins and updates for the life of the system. The customer will always have the latest information at their fingertips.

Every I Power Energy System can be ordered with the Sentinel Monitor System. This wireless monitor provides a continuous watch over the system and how it is performing and transmits this data over the web. System operation, alarms, power output, and key performance data can all be managed through the Sentinel.

24 hour customer support is handled by our dedicated and knowledgeable I Power staff. The answer to your question is just a phone call or e-mail away. At I Power Energy Systems; we're not satisfied, until you are. For Field Service Issues Please Call Ryan Jones at 765-274-9588.

Local Service Partners
I Power Energy Systems, LLC also has a global network of trained and experienced Service Partners ready to support our customers with services ranging from installation to scheduled service. This same network of professionals is used to provide fast and competent support for any service repair work or warranty claims. We'll keep you running, we guarantee it.

I Power Energy Systems offers a wide range of Extended Service Plans tailored to meet your needs. Everything from oil changes to engine changes can be included in your own plan, all without hassle or headaches. Leave the work to us; with an I Power Energy Systems Extended Service Plan you will never turn a wrench. In fact the only way you'll know the system is there is by watching your energy savings roll in. Tell us how we can help, we'll listen!


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